1. Please give an overview of your role and what this involves on a day-to-day basis:
As an insurance apprentice at Aon every day is different. I support the delivery of client facing activities and the day to day running of client risk and insurance programmes. Client satisfaction is a massive part of my role alongside retention and profitability. I also work alongside a team which helps and supports me with any work that may be unfamiliar.
2. Have you learnt any new skills or developed existing skills?
Whilst working at Aon I have improved both my verbal and written communication as speaking to clients and colleagues is different in every way. I have also learnt how to be confident within myself whilst still acting in a professional manner. Time management is a skill which has been improved as studying for exams whilst working helps you be more proactive.
3. To what extent do you enjoy your programme?
I really enjoy being on Aon's apprenticeship program as I am given a sufficient amount of support. I also think that learning with other apprentices from around the country helps as you can compare experiences and knowledge. Aon's Apprenticeship Program has also given me the chance to go to evens such as BIBA's 2016 Conference and also allowed me to meet CEO of Aon.
4. How valued do you feel by Aon?
Aon value their apprentices highly, from the moment I started there was a lot of talk about apprentices being "the leaders of tomorrow". You are given equal opportunities as other employees. Everyone offers to help and share knowledge with you to help you progress.
5. How well organised/structured is your programme?
When I first started I had a two week induction which was very organised and we were given an agenda of each days activities, this included things such as team working activities and sessions to provide you with knowledge before entering the office. Since working within the office I am provided with a mentor to help me with any queries I may have or to even help me with my revision. I have completed one of my exams and I was given training sessions for three months before this exam to help me prepare.
6a. How much support do you receive from your training provider?
My training provider provides us with slides and topics before all sessions so we can read through them and prepare any questions we may want to ask during our training days.
6b. How much support do you receive from your employer?
As an employer Aon are very understanding and give apprentices study days and allow us to complete our exams during a work day. Colleagues in my office are also very willing to help and are open to assisting you with mock papers or topics which you may be unsure on.
7. How well does your salary/package meet your costs?
My salary with Aon allows me to do everything that I want to do. Working in the city center means public transport is necessary as park spaces are limited and Aon kindly provide an interest free loan for a yearly travel pass if you cannot afford to buy one straight away. I am able to do everything I want to do such as holidays and running my own car.
8. Are there many opportunities outside of work?
Within the financial industry there are so many events and opportunities in which young people can attend to network with other people. Talking to pupils at schools about apprenticeships is also something I have done with Aon and speaking at career's fairs. Aon also do events for young people within the business such as cocktail making nights and many others.
9. Would you recommend Aon to a friend?
I would recommend Aon to a friend because I think it is a brilliant opportunity for young people who do not want to attend university but want to further their knowledge. It gives you a brilliant platform in the working environment and helps you to be professional. Building your own network is also something you can achieve with Aon as you are constantly meeting and speaking with new people, especially with the business operating on a global scale.
10. What tips or advice would you give to others applying to Aon?
Firstly I would advice anyone to be completely truthful on your application as nothing is worse than forgetting the lies you may have told when completing the application. Write down any experiences when you have thrived or displayed your skills and really big yourself up! During the interview be confident and let your personality shine through and be relaxed. Try and answer every question during the interview and mention when you may have demonstrated the skills and relevant experiences either in the work place or in school.
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