Rating

9.2/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Apprenticeship sales advisor.working on tills, customer service and stock replenishment.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have learned everything from cash management to dealing with customers.

    10/10

  • 3. To what extent do you enjoy your programme?
  • I have really enjoyed working with the team here and completing my programme

    10/10

  • 4. How valued do you feel by Superdrug?
  • I feel very valued by Superdrug and they have got me another role in another town because I am moving

    10/10

  • 5. How well organised/structured is your programme?
  • Very well structured and it fitted in well by having work set monthly and targets to achieve. I have trailed the e portfolio with the company

    10/10

  • 6a. How much support do you receive from your training provider?
  • As much as I needed and it was easy to contact my assessor by phone, text or on the e portfolio system

    10/10

  • 6b. How much support do you receive from your employer?
  • As much as I needed. I was trained on the job and I could just ask if I needed help. There was always someone to help

    10/10

  • 7. How well does your salary/package meet your costs?
  • It meets my costs as I live at home and do not pay anything other then travel. It would not be suitable if I lived independantly

    5/10

  • 8. Are there many opportunities outside of work?
  • There is iPad training and team meetings which are paid for

    8/10

  • 9. Would you recommend Superdrug to a friend?
  • Yes


  • 9b. Why?
  • The company induction is very good. Once you are trained in everything you can choose departments and tasks to do on a daily basis depending on what needs to be done on that day. It is a fun place to work in


  • 10. What tips or advice would you give to others applying to Superdrug?
  • Research the company so you have information for interview. Talk about you own customer service experience and show your personality


Details

Level 2 Apprenticeship

Customer Service

North East

May 2016


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