Team Leader at Civil Service

Start Date:
2016
Location:
Newcastle Upon Tyne
Programme Type:
Apprenticeship - Higher Level (Level 4/5)
Salary:
Review Date:

Connect with Civil Service

Review Score

5.2/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

7/10

I was undertaking business support for the north east head of crime, involving dealing with his calendar, meetings and emails. I then moved to a front line role as a team leader in the Magistrates court where I deal with more HR things such as resources adn PMR's.

2. Have you learnt any new skills or developed existing skills?

5/10

Not in my first role but am learning alot in my new role

3. To what extent do you enjoy your programme?

8/10

It is very interesting

4. How valued do you feel by Civil Service?

5/10

In my old role I did not feel valued at all, but in my new role I feel alot more valued.

5. How well organised/structured is your programme?

2/10

The recruitment process was terrible there was no communication

6a. How much support do you receive from your training provider?

10/10

both my tutors are great and always there for me

6b. How much support do you receive from your employer?

5/10

I am offered development opportunities however in my old role I was told that my apprenticeship came second to my work and it was made difficult for me to take my study time.

7. How well does your salary/package meet your costs?

3/10

The money is good however I am the lowest paid across all the apprentices, I believe there should be a standard pay for all apprentices and it should not depend on the department you are placed in.

8. Are there many opportunities outside of work?

2/10

9a. Would you recommend Civil Service to a friend? *

Yes

9b. Why? *

10. What tips or advice would you give to others applying to Civil Service? *

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