1. Please give an overview of your role and what this involves on a day-to-day basis:
As a Security Analyst I gather and present information for more senior Security Architects to make decisions on. I manage customer engagement and communication, and provide advice and guidance on security matters.
2. Have you learnt any new skills or developed existing skills?
I have learned a fanstastic amount about security, networking, and computing in general. I have improved my communication skills and now have a greated understanding of business organisation
3. To what extent do you enjoy your programme?
The atmosphere at work and on training is very relaxed and supportive, yet we are still given sufficient responsibility and challenge.
4. How valued do you feel by Civil Service?
Very. I am given challenging work that has a real value and has real responsibility attached. I have just achieved a performance bonus in recognition of the work I have done and the things I have achieved so far. At all times, I have been treated as an equal and a valued team member.
5. How well organised/structured is your programme?
Organisation and communication have been lacking. We still do not know when we finish the apprenticeship, or what exactly happens after. We have been told we have to complete certain training (additional to that from the training provider), yet not what this training is or where it is. There are many events that are based in london, but very little for the rest of the UK, and we are often only given very short notice. We are lacking information on several things in the program, including the amount of study leave we are expected to recieve (if any). Several units of required coursework may not be possible to complete in our current roles, but we are unsure if there is facility for us to move around to gather the required evidence
6a. How much support do you receive from your training provider?
Assessor meetings have been of limited use (but are getting better) as the coursework is very vague and not related to our day to day roles. Training has been simplistic, and although support for those struggling has been excellent, there has been insufficient challenge for the more able students to puch themsleves
6b. How much support do you receive from your employer?
My manager and team are extremely helpful and supportive, and everyone I have met has been very welcoming.
7. How well does your salary/package meet your costs?
The salary is probably the best of any apprenticeship I have ever seen.
8. Are there many opportunities outside of work?
There are a few opportunities, but often these are based in London and only short notice is given for them. I have, however attended several extra activities, mostly around promotion. There is however, a civil service wide set of sports and leisure clubs that anyone can join.
9a. Would you recommend Civil Service to a friend? *
9b. Why? *
The salary and career opportunities are fantastic, making this an excellent route into employment that also has superb longer-term career prospects. The people are extremely friendly and supportive and the opportunities to learn are there for those who grab them.
10. What tips or advice would you give to others applying to Civil Service? *
Dont be put off by how slow things move, and be prepeared for communication to be slightly sparse. Make the ffort and ask the questions, people will give you the answers you need if you ask.
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