First Call Operatice at National Grid

Start Date:
Programme Type:
Apprenticeship - Higher Level (Level 4/5)
£15,995 annually
Review Date:
May 2016

Review Score


1. Please give an overview of your role and what this involves on a day-to-day basis:


My Role within National Grid is a First Call Operative Apprentice, meaning I'm training to become an emergency response engineer, the first that respond to suspected gas leaks rang in by the public. We also carry out other jobs within our roles however gas escapes are the priority

2. Have you learnt any new skills or developed existing skills?


During both training courses and whilst working on patch at my base location, I learn new things about my role on a weekly and sometimes daily basis. It's important that I know my role very well before completion of my apprenticeship.

3. To what extent do you enjoy your programme?


I enjoy my programme very much, I enjoy both working on site and training as all the trainers, other apprentices, colleagues and managers are all very friendly and helpful. Also I find the job role very interesting so I enjoy learning more about the role.

4. How valued do you feel by National Grid?


At National Grid there is always opportunity to express any opinions you have or thoughts on how to improve the business. Your thoughts are always listened too and thought about by trainers/managers and if they agree with your opinion it will be passed on and pushed as far as possible therefore I always feel like a valued member of the business

5. How well organised/structured is your programme?


The organisation of my apprenticeship programme is very good despite being relatively new. Ours schedules are updated in plenty of advance therefore we always know where we are located or if we have any training courses coming up.

6a. How much support do you receive from your training provider?


The training provided at the the centres such as Eakring, Hollinwood and Hitchin is excellent and provides all the neccessary knowledge needed in order to complete assessments and hopefully our apprenticeship eventually.

6b. How much support do you receive from your employer?


I recieve all the support needed from many people within National Grid, being an Apprentice that is constantly learning there may be resources required to help me do so but everything I may need is always provided too me giving me every chance possible of completing my apprenticship

7. How well does your salary/package meet your costs?


My salary meets my costs very nicely, all expenses to do with travelling on behalf of working is reimbursed therefore meaning all of your salary is yours to spend as you wish.

8. Are there many opportunities outside of work?


There are many opportunities to do as you wish and you will be supported by all managers and colleagues if you may wish to be trained in new roles. Such as training in Industrial&Commercial meaning you can handle a wider variety of jobs, this is supported by all involved.

9a. Would you recommend National Grid to a friend? *


9b. Why? *

National Grid treat apprentices with alot of respect, all hotels that are provided for attending training courses have to meet a set standard and are very nice, all travel costs are paid for, food and drink allowances are given to you whilst working away, opportunities to succeed are always provided, it's a great company to work for.

10. What tips or advice would you give to others applying to National Grid? *

Don't hold back at any stage of the interview process, just be honest and yourself, there are a very large number of applicants for the apprenticeship therefore you have to demonstrate why you should be chosen for the role

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