1. Please give an overview of your role and what this involves on a day-to-day basis:
Pricing Assistant Based within a large team in TUI UKs Product department. Responsible for assisting the Pricing Analyst with analysing prices for all package holidays. Daily tasks include running reports and helping the rest of the team through pricing our package holidays. Interact regularly with Finance, Inventory and Publishing teams internally. Projects include planning workshops for rest of the team to cover topics and improve understanding of how we do things, present to other areas of the business on what we do as a department.
2. Have you learnt any new skills or developed existing skills?
An extensive induction programme at the beginning of the scheme helps to really develop your understanding of TUI as a business. You are well prepared to start your role in such a fast paced business with a good understanding to build upon. Have developed much better skills in interacting with people over the phone & via email, my role has enabled me to become much more confident when talking to people and carrying out presentations to groups. I am comfortable talking to people from all over the business, those I have and haven’t met before. I have had great on the job training and been to internal training courses to understand how we use different systems within the business. I also have access to online training to develop skills such as those in Excel.
3. To what extent do you enjoy your programme?
I absolutely love the scheme I am on. It has given me great opportunity to come into a large business and get involved in some really engaging work that I am able to see the impact of. I work in a large team who are very supportive and always able to help with any questions I may have. The company has a relaxed friendly atmosphere that really helped me settle in with the big change compared to the college environment.
4. How valued do you feel by TUI UK?
I always have great appreciation from my manager who always recognises my achievements personal and workwise. I am always greatly supported with anything I would like to do in order to develop my skills further, and can always rely on them for support. I have won awards within my department voted for by the rest of the department for recognition of my hard work in putting together workshops. I am always involved with projects my manager is involved in and am able to put my own stamp on them. I always feel valued by the company as from the very beginning I have always been given responsibility.
5. How well organised/structured is your programme?
At the start of the programme is an extensive induction programme to set a good base of knowledge to then build upon as you begin your role. Training is a mix of on the job and courses to ensure every angle is covered. The scheme operates a buddy scheme meaning a more experienced person from around the business mentors you, acting as a point of contact for you to ask any questions to and to help you settle into the business. I found this really useful as my buddy was able to keep me up to date on any social events. I have regular one to ones with my manager to discuss my progress which are really helpful. My programme is well organised. My time working in Product has seen me have time amongst the different sectors of the department meaning I have seen a great overview of how the whole department works. My particular role in the scheme means I spend one year in the Product department and one year in the Purchasing department, given me an overview of more than one department which is a fantastic opportunity.
6a. How much support do you receive from your training provider?
My main training provider being my line manager, is always more than happy to carry out training as and when needed, and is always available to guide me through any problems and to help me come to a solution. I always feel they are there to support me whenever needed.
6b. How much support do you receive from your employer?
As above my manager is always very supportive, and is always very keen to support me. My buddy is a great support, they were especially helpful when I was first settling in to ease the transition from college to the work place. I have great support around me always happy to support and guide me with any issues.
7. How well does your salary/package meet your costs?
I still live at home so my salary meets my costs considering I have minimal out goings at this stage. Only travel costs and board.
8. Are there many opportunities outside of work?
I have had great opportunities outside of my day to day role. I got a place on the airlines Special Assistance Team and also Project Discovery, a sustainability based project I will carry out in a destination we travel to. The company hosts events for employees, the main one being a big summer party. There is opportunity to do a day’s volunteering in the local community to give back to the community. Lots of events to meet new people and to socialise with others. Team events, including meals and nights out.
9. Would you recommend TUI UK to a friend?
Its Awesome, better than uni, I benefit from it so much more! I have loved my time here and the amount of opportunity I have been given already is amazing!
10. What tips or advice would you give to others applying to TUI UK?
Just do it. Uni will be come a background learning provider and those will only go who need to. Teachers, Doctors and other specialist skills that are required will go to uni. Most will do an apprenticeship in there area. My advice is be yourself. Managers will look at who you are then your skills on paper.
Research the company in order to be prepared for assessment days. Be confident in yourself and relax. The company has some great opportunities for employees and make the most of them. The company is keen for people to develop so use these opportunities too.