Portfolio Management Office Support Review

by Civil Service

Rating

7.1/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

- setting up meetings - taking minutes - booking rooms - producing a performance report - gathering papers together - putting through invoices

7/10

2. Have you learnt any new skills or developed existing skills?

- Minute taking - IT Skills - Content Manager (workplace) - Excel skills - Microsoft Project and Visio

6/10

3. To what extent do you enjoy your programme?

I enjoy it a lot- I feel I settled in well and my team welcomed me and give me plenty of opportunities to settle in well. I find the assignment deadlines quite tight sometimes.

4/10

4. How valued do you feel by Civil Service?

My Line Manager helps me a lot, I feel I am appreciated by the Civil Service and get given great benefits working from there. I get given responsibilities by senior civil servants which makes me feel valued.

7/10

5. How well organised/structured is your programme?

The apprenticeship induction was good, it was spread over 2 days and was good being able to mix with other apprentices and learn about their experiences so far. Capita do not have great communication and feel that some assessors don't take into consideration the workload.

10/10

6a. How much support do you receive from your training provider?

I feel I don't get much support from my NVQ assessor. I just get sent hand outs once every couple of months and that's it. The replies are slow from her and she gives negative feedback about amendments even though it takes 2+ months to provide the amendments.

2/10

6b. How much support do you receive from your employer?

I gain a lot of support from my employer. My line manager is very supportive and drips me new work at a time to enable me to familiarise myself.

10/10

7. How well does your salary/package meet your costs?

Well. A lot more than apprentices in other companies.

10/10

8. Are there many opportunities outside of work?

The Civil Service offer numerous development and training courses including prince 2. this widens my skill and knowledge.

8/10

9. Would you recommend Civil Service to a friend?

Yes

9b. Why?

I feel that the support, salary and benefits are good.

10. What tips or advice would you give to others applying to Civil Service?

It is very daunting at first when first joining however the opportunities and benefits they provide are great and really make you feel a valued member of staff.