1. Please give an overview of your role and what this involves on a day-to-day basis:
Installing Duel Fuel Smart Meters. Interacting with customers, Installing meters, Overcoming and solving problems. Speaking to managers about issues and situations related to work. Speaking to customers in their homes/businesses about things that benefit them. Working with electricity and gas.
2. Have you learnt any new skills or developed existing skills?
I had a small amount of electrical knowledge from college, but I have learned a lot about electricity and gas, what to do when something goes wrong, and I am much more confident working in these situations. Electrical training in internal with the company, and gas training is external with a college.
3. To what extent do you enjoy your programme?
I have never been a paperwork person, so I struggle with that in some respect but I am provided with all the support I need. The practical work is enjoyable and, personally, I enjoy solving problems, such as tidiness of installations. The apprenticeship great even though, coming from an early apprenticeship scheme, there has been some organisational issues. This problem will only get better over time.
4. How valued do you feel by EDF Energy?
EDF Energy seem to value all of their staff and I feel appreciated by my managers and mentors.
5. How well organised/structured is your programme?
The organisation, as a whole, is good apart from a few blips. This is solely due to the scheme being early on/new, and this problem will be sorted over time.
6a. How much support do you receive from your training provider?
All the support I need is provided promptly and in a very helpful way.
6b. How much support do you receive from your employer?
The employer support is great. I feel that if I need anything, all I need to do is ask (within reason).
7. How well does your salary/package meet your costs?
My salary is very good for an apprentice, and I am able to live in a decent flat with no extra support on top of my salary. EDF Energy cover my travel costs, and I am provided with a company van, which is also covered.
8. Are there many opportunities outside of work?
I've heard that EDF Energy run events outside of work, though, I have never attended.
9a. Would you recommend EDF Energy to a friend? *
9b. Why? *
I already have. EDF Energy are a great company to work for.
10. What tips or advice would you give to others applying to EDF Energy? *
Be honest and genuine. It's OK to be nervous so try not to stress to much.
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