1. Please give an overview of your role and what this involves on a day-to-day basis:
My day-to-day role involves liaising with the trading desk to ensure all applications they use on a daily basis are working well before the start of their day. Furthermore, I respond to end user requests for issues/incidents, which can range from missing data from applications, to requests to set up reports. My role can vary from day to day, however, these are the only constants.
2. Have you learnt any new skills or developed existing skills?
Since starting, I have been on two major courses. The first is a SQL Introductory course, and a UNIX/Linux course. The SQL course increased my basic and intermediate level knowledge of SQL and how to apply it to my day-to-day role. The UNIX course, was very in depth and introduced me to how it can be used in my team.
I have also been on a Charles River training course which introduced me to the different blotters that the traders use, and the life cycle of a trade from inception to the deal being complete.
3. To what extent do you enjoy your programme?
I feel that I enjoy the programme very much. Each day gives me something new to learn, and there is always a challenge. The members in my team are always available and keen to help me when I need it, and I am pushed to be as independent as I can, which helps increase my confidence. There is a very good culture within the company, and especially within my team.
4. How valued do you feel by Fidelity International?
I do feel valued by Fidelity, as I have regular catch ups with my manager, who re-emphasises my importance to the team. Furthermore, there is recognition when I have worked hard on a piece of work, which shows that they appreciate the work that I do. Moreover, recognition from the end users helps me feel valued as they now trust me to complete the work they send to me.
5. How well organised/structured is your programme?
I believe the programme is well structured. Within the first year of the apprenticeship, everyone gains an IT qualification which is a solid foundation to their career. From this, job specific training is made available to help the apprentice integrate into their roles.
There are a lot of 1 to 1s with managers and directors to ensure they are receiving the right level of support. Furthermore, I believe that I have been exposed to the right level of work at an appropriate rate, giving me time to learn, while also pushing me to improve.
6a. How much support do you receive from your training provider?
Since completing my IT Diploma within the first year, I received a great deal of support from my training provider (tutor in particular). During the course, he was always available if I had any questions. Furthermore, they were happy to go over any units during our meetings, and helped to ensure I fully understood my tasks.
6b. How much support do you receive from your employer?
From my manager in particular, and my team members, I receive a lot of support when I need it. Everyone in my team makes time for me if I have a question, and they go out of their way to ensure I fully understand. Furthermore, they have all been extremely helpful when learning about the business and how to have a long and successful career. I was also assigned a mentor which made it easier for me to raise any concerns when I first joined.
7. How well does your salary/package meet your costs?
I feel that my salary meets my costs well. I believe I am paid within the right salary bracket, and it covers daily/travel/social costs well.
I do feel that if I were renting a flat somewhere however, it could become quite difficult to meet my costs, although possible.
8. Are there many opportunities outside of work?
There are opportunities outside of work, such as charity events which Fidelity get places for, which makes it easier for us to participate in such events. Furthermore, there is always a Christmas party where we are all looked after very well.
There are plenty of opportunities to do something outside of work, and Fidelity try to run as many initiatives as possible.
9a. Would you recommend Fidelity International to a friend? *
9b. Why? *
I would recommend Fidelity to a friend as I believe it is a good company to work for. It has a good work culture, and a strong work ethic. There are many opportunities to grow and progress, both within job roles, and through the many training opportunities provided to employees. A good place for both new starters such as apprentices, to the more experienced employee.
10. What tips or advice would you give to others applying to Fidelity International? *
I would advise anyone applying to be completely honest, regarding their CV and when it comes to the interview stage. This helps begin the professional relationship correctly.
Furthermore, research the company and understand what it's core business is.
For the assessment days, ensure you dress smart (better to overdress than underdress), and most of all, show your enthusiasm for the role.
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