Rating

9.2/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • As an apprentice I had various different roles, they varied from doing delivery and customer service to cashing up and cleaning.

    8/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I've learned how to give customers better customer service, I've developed more confidence, I'm quicker at thinking of alternative ways to complete tasks.

    9/10

  • 3. To what extent do you enjoy your programme?
  • I've enjoyed it very much, be loved learning all sorts of new things throughout!

    10/10

  • 4. How valued do you feel by Savers?
  • I feel very valued, I feel like an important part of the team and I know they miss me when I'm not there.

    10/10

  • 5. How well organised/structured is your programme?
  • My programme was very well structured, I did have three different mentors throughout my programme but the level of professionalism was great.

    10/10

  • 6a. How much support do you receive from your training provider?
  • I'd always recieved complete support during the entirety of my apprenticeship, she left her email and phone number so I could contact.

    10/10

  • 6b. How much support do you receive from your employer?
  • Complete support, she'd reword questions to help me understand and make sure I'd done everything.

    10/10

  • 7. How well does your salary/package meet your costs?
  • The salary was fine and payed for all of my bills and everything I essentially needed.

    8/10

  • 8. Are there many opportunities outside of work?
  • Yes, there are lots of opportunities outside of work.

    8/10

  • 9. Would you recommend Savers to a friend?
  • Yes


  • 9b. Why?
  • It's a great company, they make their staff feel valued and important.


  • 10. What tips or advice would you give to others applying to Savers?
  • To be yourself and believe you can do that job.


Details

Level 2 Apprenticeship

Customer Service

West Midlands

April 2016


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