Rating

8.7/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • A customer adviser- answering customer queries on the phone and helping with online banking

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • yes I have learnt alot through the apprenticeship. I feel like I know alot more of the finer details to do with my role.

    10/10

  • 3. To what extent do you enjoy your programme?
  • I enjoyied looking up more information and completeing research and observations

    9/10

  • 4. How valued do you feel by Lloyds Banking Group?
  • I feel it is good they have opportunities like this to improve skills.

    8/10

  • 5. How well organised/structured is your programme?
  • very well done by Andrea.

    10/10

  • 6a. How much support do you receive from your training provider?
  • Nothing was too much for Andrea. Helped with everything we needed.

    10/10

  • 6b. How much support do you receive from your employer?
  • Employer gave us time of the phone for visits but nothing else that was supportive.

    5/10

  • 7. How well does your salary/package meet your costs?
  • It meets the costs I need

    9/10

  • 8. Are there many opportunities outside of work?
  • I feel for those that are willing to look there is

    7/10

  • 9. Would you recommend Lloyds Banking Group to a friend?
  • Yes


  • 9b. Why?
  • Good place to work and great benefits


  • 10. What tips or advice would you give to others applying to Lloyds Banking Group?
  • It is very customer based.


Details

Level 2 Apprenticeship

Finance

Northern Ireland

April 2016


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