Rating

7.1/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • My role means I get to communicate with members of Unilever from all parts of the world, Australia, Singapore, Bangalore. It is really exciting. I work in GEO IT and do a lot of reporting and analytical work. Everyday is very different to the previous day and the weeks go so fast but I am constantly learning new skills, but it does not feel like I'm in a learning environment, I am treated as an equal in my team which is my favourite thing about this apprenticeship.

    7/10

  • 2. Have you learnt any new skills or developed existing skills?
  • My main skill I have developed in my Microsoft Excel skills. When I started (6 months) ago my knowledge of Excel was basic, now I can do all kinds of formulas including VLOOKUPs. I have also developed my people skills and communicating with difference nationalities. I use to struggle to understand different cultures and accents, but now after interacting and building relationship with people from different cultures I've really fulfilled my knowledge.

    9/10

  • 3. To what extent do you enjoy your programme?
  • in the beginning I did struggle settling in. there are a lot of 'work place politics' that you cannot be taught in a classroom. if you have not worked in an office before joining the team of a big corporate company can be daunting. This is made so much easier with the support from my colleagues, fellow apprentices, coursework provider and AEA rep. Everyone is here for work but at the same time my team always want to go for team lunches and really interact with each other.

    8/10

  • 4. How valued do you feel by Unilever?
  • My role keeps changing which makes it difficult for me to feel confident in myself and my future here. Sometimes I do feel that I am just here for the apprenticeship and no one is concerned about my future here.

    4/10

  • 5. How well organised/structured is your programme?
  • The induction was a little rushed and have a lot of information to take in.

    8/10

  • 6a. How much support do you receive from your training provider?
  • Dianne is amazing! She knows all the units, how to achieve them, and is so easy to interact with. Outside of our sessions I am happy to contact her with quick replies. So confident in achieving my apprenticeship with Dianne to support me.

    10/10

  • 6b. How much support do you receive from your employer?
  • Manager is based in Neatherlands and returned every two weeks for two weeks. Whilst she is not here I contact her for support via IM.

    7/10

  • 7. How well does your salary/package meet your costs?
  • The wage I receive is great! Especially for an apprenticeship

    9/10

  • 8. Are there many opportunities outside of work?
  • Not that I have heard of.

    2/10

  • 9. Would you recommend Unilever to a friend?
  • Yes


  • 9b. Why?
  • great company, great people with lots of knowledge who are happy to help you develop. Great opportunities, even if you do not get kept on it's a good platform for the future.


  • 10. What tips or advice would you give to others applying to Unilever?
  • Dive in head first, the opportunities are endless.


Details

Level 3 Apprenticeship

Customer Service

South West

April 2016


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