1. Please give an overview of your role and what this involves on a day-to-day basis:
My day to day role includes meeting and greeting customers, I have to help them on a regular basis at the till point and around the store. My job also includes working as part of a team and making the store run well I do this by stocking shelves, filling Rimmel , zero to zero , rotating stock and taking part in checking dates on items.
2. Have you learnt any new skills or developed existing skills?
I have learnt a lot from doing this apprenticeship , when I started I had no previous work experience behind me, doing this apprentice I have learnt a lot of new skills that retail staff do e.g working the tills, talking to customers and working as part of a team. I am more confident in myself now and communicate a lot better with others.
3. To what extent do you enjoy your programme?
I love doing my apprenticeship , I enjoy both the workbooks and the actual hands on job. I enjoy reading through the work books and then answering the questions however I love to be working within the shop and taking part in all different tasks.
4. How valued do you feel by Savers?
I feel very valued by savers , my manager has been brilliant and helped me so much with all my work. My team members have made me fell welcome and I now feel very comfortable around them. I always get thanked for the work that I do and I feel like I have helped the store a lot by the credit I get. My assessor has been brilliant too and I've enjoyed working with her.
5. How well organised/structured is your programme?
The programme I have taken has been very organised , my work books have been set out really well and my assessor has given me enough time to be able to complete my work before setting me another load of work. I have completed work books happily and then revived other work books that I have continued to work well through.
6a. How much support do you receive from your training provider?
My assessor has given me a lot of support and I have looked forward to her visits. She has gone through the work books with me before I've completed them and made sure that I know exactly what is asked of me. She then went through my work books once I have completed them giving me feedback on my work and helping me with spellings and grammar that I struggled with.
6b. How much support do you receive from your employer?
My employer has been very supportive she has shown me so much over my year at savers. She a taught me lots things that will help me in the future and she has also been willing to go out over her way in her time and help me with my work books and show me things that need to be completed in the work books in order for me to complete them.
7. How well does your salary/package meet your costs?
I think the salary is very fair for the age range however I have my own child and own home so it's been a struggle due to costs however it's been liveable for me and I've managed well with my pay. I think the salary is right for an apprentiship .
8. Are there many opportunities outside of work?
I have been promoted to a senior apprentice which will benefit me in the future and I am looking forward to it. There were no jobs going in the store that I completed this programme in , however I have been very fortunate for this next level apprentice to come in a store still close to home.
9a. Would you recommend Savers to a friend? *
9b. Why? *
I would recommend savers to a friend because all of the staff that I have came across have been very friendly and pleasant towards me. Everyone has treated me equally and fairly and I've enjoyed working with each and everyone of them. I have also enjoyed every task that has been given to me.
10. What tips or advice would you give to others applying to Savers? *
Advice that I would give to people who are applying for savers is that you need to be a hard working person and able to deal with difficult customers sometimes. You need to treat each and everyone you come across whether that is a customer or a staff member with respect and offer your help and advice to them even if your not feeling up to it .
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