customer advisor Review

by Lloyds Banking Group

Best Apprenticeship Employer

Rating

1/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • my role is to provide customer witht ehy informtion they have called up about in an quick and efficient manner and by also keeping up to date with all the processes.

    1/10
  • 2. Have you learnt any new skills or developed existing skills?

    • not really done anything?

    1/10
  • 3. To what extent do you enjoy your programme?

    • all we have done is fill out paperwork

    1/10
  • 4. How valued do you feel by Lloyds Banking Group?

    • i feel valued within the team as we are provided with champion roles where we have to provide information within our teams however we haven't done anything for the apprenticeship yet?

    1/10
  • 5. How well organised/structured is your programme?

    • not very organised, i started in oct 2015 and only signed the papers in feb 2016. We haven't met with our mentor/ trainer yet so i dont feel like we have achieved anything

    1/10
  • 6a. How much support do you receive from your training provider?

    • N/A

    1/10
  • 6b. How much support do you receive from your employer?

    • N\A

    1/10
  • 7. How well does your salary/package meet your costs?

    • good

    1/10
  • 8. Are there many opportunities outside of work?

    • not that i know of

    1/10
  • 9. Would you recommend Lloyds Banking Group to a friend?

    • Yes

  • 9b. Why?

    • its a good oppertunity just don't think it is well organised

  • 10. What tips or advice would you give to others applying to Lloyds Banking Group?

    • i don't know if i would recommend the apprenticeship

Details

Level 2 Apprenticeship

Finance

Scotland

April 2016

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