Global Entertainment Kids Retail, Merchandising and Licensing at ITV

Start Date:
Central London & City
Programme Type:
Apprenticeship - Advanced Level (Level 3)
Review Date:
April 2016

Review Score


1. Please give an overview of your role and what this involves on a day-to-day basis:


I work as part of the Global Entertainment Kids Division with the retail team. My day to day tasks are usually to update important documents with new information mainly based around the new children's tv program Thunderbirds Are Go. I also have to carry out research weekly to find out how the toys are performing in different shops and also attend different trade shows over the country.

2. Have you learnt any new skills or developed existing skills?


I have had training in some new online programs such as Media Box, Ibusiness, Box and Salesforce. I use these programs on a day to day basis. I have also learnt how to raise Purchase orders, expenses, taking minutes in a meeting and creating an agenda.

3. To what extent do you enjoy your programme?


I really enjoyed the program, I had a welcoming friendly team when I started the course, they helped me to understand the work and taught me new things. I also enjoy the apprenticeship as the Tutors are all friendly and help us all to pass the qualification.

4. How valued do you feel by ITV?


I feel that i have been involved in a lot of tasks and projects within my team. I was given the opportunity to help organise events, go along to trade fairs and also book meetings and create the agenda.

5. How well organised/structured is your programme?


I think the program was well organised as I have been through two induction days, I had meetings with each member of my team to explain what they do and how we would work together. I have enrolled on a range of training courses and personal development workshops. I also have support from my line manager and tutor who offer one to one meetings to discuss my programs and to talk about any problems I may be having.

6a. How much support do you receive from your training provider?


I have monthly one to one meetings to discuss my progress with my assigned tutors. This helps with the apprenticeship coursework and we can also discuss any problems we are having within our work.

6b. How much support do you receive from your employer?


I have one to one meetings with my manager once a month to discuss new projects I am working on and to also talk about anything I am struggling with and how I can over come this. I do think that my team could be more supportive as these do not happen very often.

7. How well does your salary/package meet your costs?


I can just about cover all the different costs of traveling, living and social cost. The salary isnt very good and it can be a struggling to pay for everything and have money for daily costs for the rest of the month.

8. Are there many opportunities outside of work?


I have been to a range of Trade fairs within London and Birmingham. This helps me to understand what the licensing business is like and to meet with different people within the business.

9. Would you recommend ITV to a friend?


9b. Why?

ITV offers a really good opportunity for young people like me who are not attending university. Even if i do not gain a job as the end of my apprenticeship it will be good experience to have on my CV.

10. What tips or advice would you give to others applying to ITV?

Apply for ITV is very straight forward but don't be afraid to apply for anything even if you do have experience anyone can get the job. Be confident in the interviews and assessments days and make sure you stand out from everyone else. Work really hard and be confident in yourself once you start working, also be helpful and friendly to other apprentices and your team.

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