Rating

9.1/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • My role includes dealing with business clients over the phone completing thir requests at sirdt point of contact and helping them grown their business.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have built a great working knowledge of the financial industry and learned how to deal with customer requests in a more efficient way.

    10/10

  • 3. To what extent do you enjoy your programme?
  • My trainer Hilary Gormley was very engaging.

    10/10

  • 4. How valued do you feel by Lloyds Banking Group?
  • Very, hopefully I can build a career in the Group

    10/10

  • 5. How well organised/structured is your programme?
  • it was very well organised, i never felt rushed.

    10/10

  • 6a. How much support do you receive from your training provider?
  • I received a lot of support she was excellent.

    10/10

  • 6b. How much support do you receive from your employer?
  • I recieved a lot of support from my employer when I needed it

    10/10

  • 7. How well does your salary/package meet your costs?
  • My salary should be higher than what it is currentoly because the work is very draining and can be extremely tedious. Also my travel costs can be quite expensive.

    6/10

  • 8. Are there many opportunities outside of work?
  • We dont get much time off the phone to pursue many other development oppertunities.

    6/10

  • 9. Would you recommend Lloyds Banking Group to a friend?
  • Yes


  • 9b. Why?
  • It is a good company to work for and you can build a good career if you are willing to put in a lot of work at the lower positions, also I get a bonus if I refer people so thats my main incentive.


  • 10. What tips or advice would you give to others applying to Lloyds Banking Group?
  • Work hard and try to enjoy what you do.


Details

Level 2 Apprenticeship

Finance, Business Operations, Information Technology

Scotland

April 2016


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