Rating

9.6/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • I was a sales advisor for Superdrug during my apprenticeship, I had to serve customers giving them the best experience possible and do day to day tasks on the shop floor.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have learned how to be more confident when talking to people and I have learned I can pick things up easily and remember how to do tasks.

    10/10

  • 3. To what extent do you enjoy your programme?
  • I really enjoyed my programme it helped me develop my knowledge on customer service and gain new skills.

    10/10

  • 4. How valued do you feel by Superdrug?
  • I feel very valued by Superdrug if I need a question answering or have any problems I can and speak to my team.

    10/10

  • 5. How well organised/structured is your programme?
  • My programme was very organised, My tutor came often to see how I was doing and set me new work to do and was very helpful

    10/10

  • 6a. How much support do you receive from your training provider?
  • I recieved a lot of support during my apprenticeship we talked through all of my work so I understood everything fully .

    10/10

  • 6b. How much support do you receive from your employer?
  • I get a lot of support from my employer, I can talk to them about anything and they will answer all my questions so I know I am doing everything properly .

    10/10

  • 7. How well does your salary/package meet your costs?
  • I think the salary was ok for an apprentice however there was a lot of hours and it got tiring at points

    6/10

  • 8. Are there many opportunities outside of work?
  • Yes, there are opportunities within the town in other retail businesses however I have been asked to stay at Superdrug.

    10/10

  • 9. Would you recommend Superdrug to a friend?
  • Yes


  • 9b. Why?
  • It is a warm and friendly environment where you can learn new skills and have fun at the same time, you get to meet new people and make people's day happy


  • 10. What tips or advice would you give to others applying to Superdrug?
  • I would tell them that it is a great place to work and you feel good about yourself knowing you help customers each day


Details

Level 2 Apprenticeship

Customer Service

East Midlands

March 2016


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