Change management at Hewlett Packard Enterprise

Start Date:
Newcastle upon Tyne
Programme Type:
Apprenticeship - Advanced Level (Level 3)
£14,000 annually
Review Date:
March 2016

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1. Please give an overview of your role and what this involves on a day-to-day basis:


My current job role is change management for the rolls-royce account. My day to day tasks involve handling change requests, NSSRs, creating very small work documents and attending triage calls to discuss potential incoming work.

2. Have you learnt any new skills or developed existing skills?


i have gained many skills and qualifications from this apprenticeship this i feel is one of the big advantages from doing it with HPE, i must add that the qualifications gained cover a wide spectrum of the IT industry which can help with current jobs and potential future ones.

3. To what extent do you enjoy your programme?


the programme its self i would say i didnt enjoy however my role that i am in now and the friends and colleagues i have made are what i enjoy about it. At the begining of the programme we all had very high expectations which after a short few weeks crumbled.

4. How valued do you feel by Hewlett Packard Enterprise?


i feel valued within my team however i do not feel valued by the company, my group who joined the scheme were essentially the guinea pigs as this was the first programme HPE have all honesty that is how we felt like lab rats often kept in the dark not knowing whats happening and often being lied to in the process. I do have to give credit to my account manager though who often recognises my work but the way the programme has went i and many others in my wave of apprentices do not feel valued.

5. How well organised/structured is your programme?


The structure of the programme is fairly reasonable you have time in college for studying and then time in the workplace. The induction however was slightly poor as we were unable to do anything for a few weeks and for some of my group it turned into months. The QA mentor for marking coursework was very helpful and helped guide us through when we needed it.

6a. How much support do you receive from your training provider?


I'd say the support was almost none exsistant...espcially in these final few weeks of our apprenticeship. At the start many promises were made of our wage by the training provider QA however as it came to the time for each pay increase we were left biterly disappointed as we never recieved what we were promised not only that but when we questioned QA about why we (the 14 apprentices) were promised such a wage they denied everything. This has forced some people to leave the company and has left the rest of us fustrated.

6b. How much support do you receive from your employer?


The support from the employer is much better than the trainer in regards to looking after you with your people manager able to help with whatever you need however i cannot give full stars as i believe more could have been done to assist us in helping with the wage increases.

7. How well does your salary/package meet your costs?


The apprenticeship meets my personal costs reasonably well and from what ive seen is one of the more higher paying apprenticeships however as stated above with the pay increase promises after we finish the apprenticeship it feels like we are just going to be used as cheap labour.

8. Are there many opportunities outside of work?


HPE do provide many oppertunities outside of work with the sports and social group. They do many events such as football golf and there is even scheduled night outs for the apprentices and graduates.

9a. Would you recommend Hewlett Packard Enterprise to a friend? *


9b. Why? *

Its a good way of getting your foot in the door to the IT business' however i could not recommend it to those as a full time career as i feel like there is no oppertunity for progression and the staff moral is lower than other companies i have seen/heard about.

10. What tips or advice would you give to others applying to Hewlett Packard Enterprise? *

Learn about the company before applying, just be honest about yourself and be confidet at the assessment days to make yourself stand out. However during the phone interview and discussions with the trainer i would take no notice of their false promises because later down the line this will only destroy your moral.

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