Rating

3.8/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • I am an Application Support Analyst. This means I fix faults within applications an software. Incidents are logged by the service desk and then sent to my team. We then provide a fix which allows the user to complete their actions within the application.

    4/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have developed team work and communication skills. I have also learnt some basics of SQL and UNIX.

    3/10

  • 3. To what extent do you enjoy your programme?
  • I enjoy the people I work with as they were very welcoming and easy to get on with. However, the day to day job is often boring and I do not learn very much.

    4/10

  • 4. How valued do you feel by HP Inc?
  • I do not feel very valued by HP. The job I complete is so menial that if I were to leave they could train and replace me very quickly. I would feel more valued if I were given a better salary, the opportunity to gain higher qualifications and the ability to switch roles and gain more experience.

    3/10

  • 5. How well organised/structured is your programme?
  • The program is not well structured at all. We were told we would change roles often and gain qualifications such as MTA. We have not done any of this.

    2/10

  • 6a. How much support do you receive from your training provider?
  • We received support from the training provider if we asked for it. During the period we completed college work our training provider was very helpful. I feel that the best part of this apprenticeship was our course teacher/lecturer.

    6/10

  • 6b. How much support do you receive from your employer?
  • I do not receive much support at all. If I had a problem I could talk to my manager but I am not sure what would be done about it. I would like more training and qualifications but this does not seem possible.

    4/10

  • 7. How well does your salary/package meet your costs?
  • My monthly salary is spent on my car and car insurance, house board, food, mobile phone contract, pet food, gym membership and other finances such as a laptop. After this I have some money to spend on social activities but I find it hard to save for short break/ holidays etc.

    3/10

  • 8. Are there many opportunities outside of work?
  • There are sports teams and other areas to volunteer but these do not come up often

    5/10

  • 9. Would you recommend HP Inc to a friend?
  • Yes


  • 9b. Why?
  • The job I complete is very easy and there is not much work to be done. This means you can focus on self training other qualifications


  • 10. What tips or advice would you give to others applying to HP Inc?
  • Be confident and show that you are capable of working well as a team.


Details

Level 3 Apprenticeship

Information Technology

North East

March 2016


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