1. Please give an overview of your role and what this involves on a day-to-day basis:
I am Site Communication Support within the Colleague Experience and Communicaitons team - I support all site communications ensuring that they are fit for purpose and reach the correct audiences.
2. Have you learnt any new skills or developed existing skills?
When I started my apprenticeship I worked within Telephone Banking actioning customer requests for information and transactions. The programme gave me the confidence to assess my skills and to look at the wider business in a way to further develop my career progression
3. To what extent do you enjoy your programme?
I thoroughly enjoyed every aspect of my apprenticeship programme
4. How valued do you feel by Lloyds Banking Group?
I have always felt valued as an employee of LBG, since I embarked on my apprenticeship programme and having now completed it, I feel more valued by the acknowledgement of my accomplishment
5. How well organised/structured is your programme?
6a. How much support do you receive from your training provider?
I received monthly visits from my training provider and was able to contact my mentor at anytime with questions that I may have had outwith these monthly visits
6b. How much support do you receive from your employer?
My employer supported me with time away from my role in order to complete some of the workload and to meet with my training mentor. My line manager and senior managers were happy to support me with guidance on the additional work load. I received time away from the business to attend the mid-event and an End event, with all expenses paid
7. How well does your salary/package meet your costs?
I am very satisfied with my pay and reward package
8. Are there many opportunities outside of work?
I haven't looked, I am happy with LBG
9a. Would you recommend Lloyds Banking Group to a friend? *
9b. Why? *
LBG is an employer who treats all of their colleagues fairly and reward you with a fair market pay and reward package. Their is always room for development and progression through the business
10. What tips or advice would you give to others applying to Lloyds Banking Group? *
Be clear about your aspirations and fully participate in employee training and events available.
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