1. Please give an overview of your role and what this involves on a day-to-day basis:
I work as a Digital Innovations Executive, working on digital projects within the Marketing department. On a day to day basis I assist in project planning and content management. This involves speaking to a variety of external agencies, as well as internal employees.
2. Have you learnt any new skills or developed existing skills?
During my time as an apprentice, I have gained the following qualifications: NVQ Level 2 - Business and Administration NVQ Level 3 - Business and Administration I feel that I have benefited a lot from "on-the-job" training, more so than the actual qualifications themselves. However the NVQ qualifications are still a huge benefit as they add to your knowledge of varies parts of business and administration.
3. To what extent do you enjoy your programme?
The apprenticeship has been very enjoyable. I have always worked in a fantastic team with a great work ethic and support has been available whenever I have needed it.
4. How valued do you feel by PSA Group?
Being an apprentice does not mean that you have reduced responsibility within the business. I was given the same tasks as other members of my team from the start, as well as guidance and help if needed. This really made me feel part of the team and I have always felt like I am making a contribution to the business.
5. How well organised/structured is your programme?
The induction process was very good and made my first week with the business fun and informative. Support has remained there throughout my apprenticeship and I have never had any problems. The NVQ assessors are very helpful and the deadlines they set are always achievable and realistic.
6a. How much support do you receive from your training provider?
As stated in the previous question, the NVQ assessors are very helpful and I have minimal contact with them regarding questions/queries. This is because the work is straight forward and well explained. I don't think that coursework and assignments can ever be "enjoyable" to complete, but the assessors try to make it as fun as possible and there is always help if you need it.
6b. How much support do you receive from your employer?
I have been lucky enough to work for 3 great managers as part of my apprenticeship. Each of them were very supportive and always made themselves available when I needed help/assistance.
7. How well does your salary/package meet your costs?
Very well. I still live with my parents so I do not have any living costs so this is the main reason why I am able to have the majority of my salary as disposable income.
8. Are there many opportunities outside of work?
I have been on many events outside of work. These included a 5-a-side football tournament at the Emirates stadium with Citroen, 5-a-side football tournament at Arsenal's training ground with Citroen, a charity celebrity car wash event for Children in Need, and many experiential events as part of my previous role as IT Support.
9. Would you recommend PSA Group to a friend?
Brilliant working environment with many perks and a competitive salary.
10. What tips or advice would you give to others applying to PSA Group?
- Spend time on your application and do not rush. - Research the business before attending assessment centres and/or interviews.
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