Software Support Analyst at Fujitsu

Start Date:
2013
Location:
Bracknell
Programme Type:
Apprenticeship - Advanced Level (Level 3)
Salary:
£17,000 annually
Review Date:
24th February 2016

Review Score

4.8/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

7/10

2nd line support analyst on a number of retail accounts, taking calls from engineers, supporting till and mulitmedia systems and running reports

2. Have you learnt any new skills or developed existing skills?

7/10

Gaining an NVQ level 3 in ICT professional - a number of training courses and have learnt a number of new skills

3. To what extent do you enjoy your programme?

6/10

Enjoy the working within a team and the company culture

4. How valued do you feel by Fujitsu?

3/10

Appreciation from immmediate manager and team but not from a wider company perspective

5. How well organised/structured is your programme?

2/10

Badly organised from a college point of view - the working side is organised well.

6a. How much support do you receive from your training provider?

1/10

Training provider is very average - tutors failing to turn up and respond to e-mails on a regular basis

6b. How much support do you receive from your employer?

7/10

Good support from employer - mentors, appraisal manangers, team leaders etc.

7. How well does your salary/package meet your costs?

3/10

Salary for 1st year apprentices is low

8. Are there many opportunities outside of work?

7/10

lots of opportunities for events and activities outside of work through the company

9a. Would you recommend Fujitsu to a friend? *

Yes

9b. Why? *

Good company to work for

10. What tips or advice would you give to others applying to Fujitsu? *

:::Do not apply for an apprenticeship with Telford College - use another training provider:::

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