1. Please give an overview of your role and what this involves on a day-to-day basis:
Access Planner, this role entails planning the fibre route to a Virgin Media business customer. Daily we have a lot of internal interactions to all different members of staff at Virgin Media including other planners, order owners and account managers.
2. Have you learnt any new skills or developed existing skills?
In my apprenticeship I have learnt many different skills, not only have I learnt to plan and how to use all of the different systems which are used I have also learnt speaking and listening skills.
3. To what extent do you enjoy your programme?
I enjoy working for the Virgin Media company and it is a new challenge each day at work, I also enjoy the team I work with and enjoy the engagement activities.
4. How valued do you feel by Virgin Media?
Overall I feel valued by Virgin Media and if we go above our usual job role we get recognition for this.
5. How well organised/structured is your programme?
Overall the whole experience was organised and structured, we always had support and a mentor system was put in place from the first day of the apprenticeship.
6a. How much support do you receive from your training provider?
From the first day of our apprenticeship we always had support, a planner was assigned to work solely with supporting and helping the apprentices which was very useful to have.
6b. How much support do you receive from your employer?
We always receive all of the support that we need from both the planning manager and the apprentice manager.
7. How well does your salary/package meet your costs?
The salary package now I am graduated is very good and I always have time outside of work to socialise with friends which is good.
8. Are there many opportunities outside of work?
Outside of work there are now many different opportunities, now I am working from 8-4 I always have time to spend with friends/family when I have finished the day and I have time to prepare for the next working day.
9a. Would you recommend Virgin Media to a friend? *
9b. Why? *
Virgin Media is a great company to work for and they will always look after your well being and try to balance work life with social life.
10. What tips or advice would you give to others applying to Virgin Media? *
Apply online first and then go to an assessment day, these can sometimes be tricky as they are an all day activity but just stay focused and relaxed at all times, and be yourself.
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