Headend engineer at Virgin Media

Start Date:
Programme Type:
Apprenticeship - Higher Level (Level 4/5)
£21,000 annually
Review Date:
February 2016

Connect with Virgin Media

Review Score


1. Please give an overview of your role and what this involves on a day-to-day basis:


I am a headend engineer, providing bandwidth for expansion in the telecommunications network and helping the company grow, by providing new fibre and RF routes out into the field.

2. Have you learnt any new skills or developed existing skills?


I have worked through a HNC course and learnt about subjects such as networking and computing systems... As well as passing a SCTE course

3. To what extent do you enjoy your programme?


Very much, as I feel part of the team from the start and have constant support when needed by the people around me

4. How valued do you feel by Virgin Media?


I feel as though I am part of the future of Virgin Media, as I am recognised constantly from managers and involved in anything by being given responsibilities that reflect my work.

5. How well organised/structured is your programme?


All support and training is well structured, and the learning side of things is well done aswell, with deadlines set constantly to keep me up to date with assignments

6a. How much support do you receive from your training provider?


I receive support when needed from my training manager, although sometimes more information is required which we need to find ourselves. Which is beneficial to us as we learn new things this way.

6b. How much support do you receive from your employer?


My team within Virgin Media are very helpful, as I feel I can ask my manager or mentor anything and find the answers I need, without feeling uncomfortable when asking, I am constantly involved in engagement and meeting events and any time needed for study is happily given. I don't get too much support from my apprentice manager when needed though, as we didn't interact too often, when I was required to ask something off him, it wasn't always as easy as speaking to my full time manager and mentor.

7. How well does your salary/package meet your costs?


Everything we need is covered with a company car for travelling, and the salary I receive is very good for an apprenticeship.

8. Are there many opportunities outside of work?


We have regular engagement activities such as golf days, go karting and paintballing, as well as socialising for christmas and we get one day of voluntary work per year. The holidays we receive are very flexible and ore can be purchased if required.

9a. Would you recommend Virgin Media to a friend? *


9b. Why? *

I always feel valued and part of the big picture in the company, and everybody is made to feel welcome when coming to work.

10. What tips or advice would you give to others applying to Virgin Media? *

Be yourself in interviews as they are enjoyable and want to see your true personality. Be prepared to do something different on assessment days with different and enjoyable activities being provided and enjoy it!

More from Virgin Media

More Reviews Company Profile

Get personalised jobs straight to your inbox

Save time job hunting - get tailored job opportunities sent straight to you!