service field technician at Virgin Media

Start Date:
Programme Type:
Apprenticeship - Intermediate Level (Level 2)
£12,000 annually
Review Date:
February 2016

Connect with Virgin Media

Review Score


1. Please give an overview of your role and what this involves on a day-to-day basis:


Virgin Media field service technician. Servicing and repairing virgin media phone lines, broadband services and TV services.

2. Have you learnt any new skills or developed existing skills?


I have learnt a lot of new skills these skills have been pick up from classroom theory exercises, in-house workshop excises and training but mostly from on the job, first hand experiencies with more experienced members of my team.

3. To what extent do you enjoy your programme?


The virgin media apprenticeship programme was highly enjoyable. I learnt a lot of new skills and gained a svq qualification. I also met a lot of amazing people during this programme.

4. How valued do you feel by Virgin Media?


I feel valued as a member of my team, good work doesn't go unnoticed from my manager.

5. How well organised/structured is your programme?


The virgin media apprenticeship programme was well structured and organised in such a way that it made the apprenticeship managable and broke it down into bite size chunks

6a. How much support do you receive from your training provider?


There was always support on hand whenever it was required. Theory support from the apprentice manager and on the job support from our apprentice support manager

6b. How much support do you receive from your employer?


There is support from my manager on demand and my supervisor is always willing to assist when needed

7. How well does your salary/package meet your costs?


The salary is reasonable for the job which I carry out

8. Are there many opportunities outside of work?


With my newly gain qualification, it opens up different avenues for job opportunities for myself

9a. Would you recommend Virgin Media to a friend? *


9b. Why? *

Great company to work for, growing and gaining new business all the time.

10. What tips or advice would you give to others applying to Virgin Media? *

Stick it,not an easy job but worth it in the end

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