Delivery Assurance Analyst at Lloyds Banking Group

Start Date:
Programme Type:
Apprenticeship - Advanced Level (Level 3)
£23,000 annually
Review Date:
February 2016

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Review Score


1. Please give an overview of your role and what this involves on a day-to-day basis:


My role is a Delivery Assurance Analyst. On a Day to Day basis it really varies as there are lots of things to do on one day but on another there is really not much to do. Typically, I make sure that the data that im looking at is correct and up to date, if it isnt then i reach out to the right people and make sure they are notified about their overdue action and for them to fix it as soon as possible.

2. Have you learnt any new skills or developed existing skills?


Learning new ways of communciation and also computer skills as there have been many times where i needed excel, word or powerpoint to help with presenting pieces of data for my manager to use in meetings. Some existing skills that i have developed is the skill of getting tasks done on time and make sure that if they are late, then you notify the manager so there is no confusion or miscommunication about the task and when it will be delivered.

3. To what extent do you enjoy your programme?


The programme is great! All my colleagues are really freindly and there is much to do. The programme is slowly progressing and there is much support if im struggling or needing help with a particular sector of the programme.

4. How valued do you feel by Lloyds Banking Group?


The Bank has really captured me in and i feel really welcomed by everyone here. No one treats me unfairly because i am an Apprentice which is a great positive as sometimes you can feel a bit small because you are just an Apprentice but this is not the case for me. The Bank has made me explore different sections and what it can offer after the Apprenticeship which is great for future aspirations.

5. How well organised/structured is your programme?


My programme is really well structured. My Line Manager, although is really busy, is really helpful in keeping me on track and really cares on what i am doing which is nice. I did get a plan of what i was going to be doing when i came into the team so the organisation cannot be faulted.

6a. How much support do you receive from your training provider?


From the training provider that has been very rapid and great support with any problems that i have regarding the Apprenticeship or the work that i am recieveing.

6b. How much support do you receive from your employer?


As stated in Question 5, my employer gives a lot of support and is really good at helping me, with whatever problems i have, whether he is busy or not. Also, if he cannot get the answer for me straight away- it is good that he asks around to try and find out the answer for me and always comes back to me with updates.

7. How well does your salary/package meet your costs?


My salary is great. there is nothing to fault with what i am getting and altogether there is not too much wrong with it.

8. Are there many opportunities outside of work?


Outside of work there are a few oppurtunities relating to work and social events away from work. I have a few events coming up about the Apprenticeship scheme and that is really good. there are also social events with colleagues and that is just good to get to know everyone in a less formal way.

9a. Would you recommend Lloyds Banking Group to a friend? *


9b. Why? *

Firstly, the apprenticeship scheme here at RBS is great. Secondly, there is a lot to benefit from here and once you get your foot in the door at a bank, then almost anything is possible.

10. What tips or advice would you give to others applying to Lloyds Banking Group? *

Just be yourself and show who you really are. Results arent really the main figure while applying and if you are really passionate and show it, then there is no doubt that you can get an apprenticeship at RBS.

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