Administration Apprentice Assistant at Warwickshire County Council

Start Date:
Programme Type:
Apprenticeship - Advanced Level (Level 3)
£4 hourly
Review Date:
February 2016

Review Score


1. Please give an overview of your role and what this involves on a day-to-day basis:


My Apprenticeship is in Business and Administration and I work among Personal Assistants. When I first started my Apprenticeship, the role was providing support to the Personal Assistants, however as I got more confident and experienced, the role developed and I was providing support to Heads of Service.

2. Have you learnt any new skills or developed existing skills?


Throughout my Apprenticeship, I have learnt and developed loads of skills, which will help me throughout any career route I chose to go down. One specific skill which I have been able to improve is presenting. I have had opportunities to take part in competitions and awards, which all required a presentation.

3. To what extent do you enjoy your programme?


I really enjoy my programme. I've found that the qualification i'm doing, Business and Administration, is incredibly open which gives you skills to take into any job role. My programme isn't specific towards a certain career route, I am able to transfer the skills I am learning into other roles.

4. How valued do you feel by Warwickshire County Council?


It is obvious how much the staff value Apprentices at Warwickshire County Council, whether that's my manager or the Leader of the Council, every member of staff that I've come across has shown me respect and has made me feel valued.

5. How well organised/structured is your programme?


I would consider my Apprenticeship to be pretty well organised and structured, especially the qualification side of the Apprenticeship. My assessor visited me once every 6 weeks, which made me become organised with my work.

6a. How much support do you receive from your training provider?


I receive a lot of support from my training provider, Heart of England Training. I have my assessor come into the work place to visit me once every 6 weeks, but she is really flexible in the sense that we can increase or decrease the visits.

6b. How much support do you receive from your employer?


My employer has been incredibly supportive throughout my Apprenticeship. I frequently have 1-1 meetings with my Line Manger to talk about my progress in the qualification and how I am getting on in my Apprenticeship. The people I work with are all incredibly supportive and approachable.

7. How well does your salary/package meet your costs?


I think the salary is really good for a school leaver. Even though it may not seem like a lot of money to begin with, a young person can definitely live off it.

8. Are there many opportunities outside of work?


I've found that there has been plenty of opportunities outside my Apprenticeship, such as awards and competitions to get involved in. I've found that for some awards and competitions, I had to apply myself, rather than being nominated by my manager.

9a. Would you recommend Warwickshire County Council to a friend? *


9b. Why? *

Warwickshire County Council offer a lot of support to Apprentices. There are so many opportunities to get involved in. It is an ideal place to do your apprenticeship and I would strongly recommend for school leavers to apply.

10. What tips or advice would you give to others applying to Warwickshire County Council? *

I think it's important to research the company before applying for an Apprenticeship and before being interviewed for one. Even though it's just an Apprenticeship, any employer would still be impressed that you've done your research.

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