1. Please give an overview of your role and what this involves on a day-to-day basis:
I am working in Harrods as a senior sales associate training to be a manager. Starting as a sales associate and working my way up will afford me the experience to help my team.
2. Have you learnt any new skills or developed existing skills?
Having never worked in a management role I have learnt many skills regarding this. I have however worked in retail before so I have expanded my skills to work in a luxury retail environment.
3. To what extent do you enjoy your programme?
Although it can be quite stressful, the experience the course has given me is amazing and I don't feel like I would be able to get this experience elsewhere.
4. How valued do you feel by Harrods?
In some occasions people do not understand the course I am on, so in this case I feel slightly undervalued. However, when people understand the course I am on they really appreciate it and try to help me develop.
5. How well organised/structured is your programme?
It is very well organised in the sense that we have a training schedule that rarely changes, however sometimes the shop floor suffer when I have to leave for training.
6a. How much support do you receive from your training provider?
I receive a lot of support from the training provider, she is always keen to have catch ups to understand how we are getting on.
6b. How much support do you receive from your employer?
In some cases, they aren't so willing to give you time off the shop floor to complete your extra responsibilities.
7. How well does your salary/package meet your costs?
The salary is good for the job that im in.
8. Are there many opportunities outside of work?
There are many company events.
9a. Would you recommend Harrods to a friend? *
9b. Why? *
Because its a great development programme.
10. What tips or advice would you give to others applying to Harrods? *
Keep your mind open to different departments
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