Service Introduction Analyst at IBM

Start Date:
Programme Type:
Apprenticeship - Higher Level (Level 4/5)
£15,000 annually
Review Date:
February 2016

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Review Score


1. Please give an overview of your role and what this involves on a day-to-day basis:


Service introduction, I have to talk to project managers and help them through the service introduction process. I am also trying to improve the process to make it easier to start and understand.

2. Have you learnt any new skills or developed existing skills?


My skills are constantly being improved and developed as I am doing new things all the time. Recently, my organizational skills have been put to the test as I am having to organize meetings around the times people are free. I have started using One note to organize the different projects I am dealing with.

3. To what extent do you enjoy your programme?


The program is offering me opportunities and experience i wouldn't be able to get by going to uni or straight into work, i would say the outcome and the paychecks are very enjoyable

4. How valued do you feel by IBM?


I do feel like a valued member of ibm as the work i do produces results that help the business

5. How well organised/structured is your programme?


There are regular training updates in the form of PEL courses and lots of support when I need it.

6a. How much support do you receive from your training provider?


I can sign up for training for what i need, one of the benefits of foundation is that we have a large training budget.

6b. How much support do you receive from your employer?


i have constant help from my task manager and i have an epm that i can go to if i need any help for my apprenticeship

7. How well does your salary/package meet your costs?


We have started on a strong salary with the promise of pay raises, however we have not heard any thing about them since we started

8. Are there many opportunities outside of work?


i have met people that i socialist with outside work, in terms of activities, i think its something i would have to go find out about

9a. Would you recommend IBM to a friend? *


9b. Why? *

It allows for many opportunities and is a great way to learn the corporate environment and how to work in IT

10. What tips or advice would you give to others applying to IBM? *

Just be yourself, IBM know who they are looking for, be yourself and youll be fine

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