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IT Tech Support at Microsoft

Start Date:
2014
Location:
Reading
Programme Type:
Apprenticeship - Advanced Level (Level 3)
Salary:
£14,000 annually
Review Date:
February 2016

Review Score

9.8/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

10/10

IT Tech Support. I provide tech support both online and face to face. I also present regular work smarts to colleagues.

2. Have you learnt any new skills or developed existing skills?

10/10

Yes I have gained many qualifications and learnt new things

3. To what extent do you enjoy your programme?

10/10

I love the company and direction that it is heading

4. How valued do you feel by Microsoft?

8/10

This is a very big place, with that in mind; if I were to leave Microsoft would still function well so I am not key to Microsoft progression

5. How well organised/structured is your programme?

10/10

Coursework fit very well into our contract

6a. How much support do you receive from your training provider?

10/10

As much as I needed

6b. How much support do you receive from your employer?

10/10

As much as I needed

7. How well does your salary/package meet your costs?

10/10

Yes very well

8. Are there many opportunities outside of work?

10/10

yes

9a. Would you recommend Microsoft to a friend? *

Yes

9b. Why? *

Excellent work life

10. What tips or advice would you give to others applying to Microsoft? *

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