Configuration Analyst at IBM

Start Date:
Programme Type:
Apprenticeship - Higher Level (Level 4/5)
£15,000 annually
Review Date:
January 2016

Connect with IBM

Review Score


1. Please give an overview of your role and what this involves on a day-to-day basis:


I am a Configuration Analyst, where I do deployments, use rational tools or work on scripts. Each day depends on what work comes in and what needs to be deployed at that time so I cannot really say what happens day to day.

2. Have you learnt any new skills or developed existing skills?


I have learned about the Configuration Management team and the roles and responsibility's we have. I have also learnt more about coding, e.g Perl. I have completed a few online courses in different subjects linked to my role such as AIX and Perl.

3. To what extent do you enjoy your programme?


Everyone I have met at IBM have been very welcoming and helpful, I don't feel excluded because I am younger or an Apprentice. However sometimes it can feel a but disorganized and my role sometimes can be a bit boring because of the team I am on.

4. How valued do you feel by IBM?


I am appreciated by my managers and have had great feedback from them. I have also had outside thanks from one of our clients. However I can feel a bit pointless when there is a lack of work.

5. How well organised/structured is your programme?


It is ok, but I think sometimes because they are still learning about the scheme that it can feel a bit disorganized. For example some of the things I would have thought we should have learnt at the Induction meeting we didn't but we were taught things I learnt at A-Level. My early professional manager is always fast to respond and helps any way he can and does answer questions I have about education. I do feel like I have support I just feel that the admin side of things could be improved

6a. How much support do you receive from your training provider?


I have a mentor in my office and she helps me out a lot and does answer questions I have. Also I have a lot of people in my team who always answer questions I have.

6b. How much support do you receive from your employer?


My Apprenticeship manager is always supportive and helpful, he is my point of call if there is an issue with it. Also my manager at my office is also very helpful and helps when she can and gets me to learn new things. Everyone has a good attitude at helping me.

7. How well does your salary/package meet your costs?


My salary is fine, I still live at home so I don't have living costs, and my travel costs are expensed at the moment because I work away from my base location. I don't have any complaints in that department.

8. Are there many opportunities outside of work?


They do offer a lot of giveback oppertunatises where you promote IBM, be that in a school or college for example. They do let you go on courses outside of IBM if they feel it will be of help. But because I live quite far away I don't do much after work, normally I go out at the weekends. But when i working closer to home it will be better.

9a. Would you recommend IBM to a friend? *


9b. Why? *

Even with its faults it is a good scheme and does get you a good foot in the world of business and IT. Also after a few more years they maybe able to iron out some more of the issues to make it a more organized scheme.

10. What tips or advice would you give to others applying to IBM? *

Don't worry about the IPAT test it's harder than you think, I thought I had failed but then a couple of days later I got an email saying I passed, so you probably have done better than you thought. Also don't worry about the assessment day, be yourself and act like you would in those scenarios, it is based on whether you are right for the company so if you are right they will pick you. Finally be brave at taking opportunities and not waste the time you have in foundation, get all the education you can because it is harder once you leave.

More from IBM

More Reviews Company Profile

Get personalised jobs straight to your inbox

Save time job hunting - get tailored job opportunities sent straight to you!