Administration/Business Developer at Howdens Joinery

Start Date:
Falkirk Scotland
Programme Type:
Apprenticeship - Intermediate Level (Level 2)
£573 monthly
Review Date:
November 2015

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1. Please give an overview of your role and what this involves on a day-to-day basis:


As an apprentice admin/business developer, I complete all admin related paperwork, also sourcing stock to complete orders in time and creating good relationships with employees at other depots. Answer the phone politely and help them with their questions to the best of my ability. Helping customers and joiners at the trade counter and creating good relationships with them.

2. Have you learnt any new skills or developed existing skills?


The apprenticeship has gave me experience of the working environment which I did not have when I was first looking for a job. It will help me in the future with other jobs that I may apply for.

3. To what extent do you enjoy your programme?


The general work was easy to learn and picked it up fairly quickly. The workplace has a good atmosphere and have close friendships with everyone I work beside.

4. How valued do you feel by Howdens Joinery?


There is a different role for everybody within the depot, so everyone is needed in order for a day to run properly.

5. How well organised/structured is your programme?


We have a trainer that comes in to see us every month or so to see how we are getting on and if we are improving well or not.

6a. How much support do you receive from your training provider?


If we struggle with certain parts of the course, our trainer will do their best to help us with it.

6b. How much support do you receive from your employer?


I have a really good relationship with my manager. He has always supported me with anything that I have struggled with and understands if it ends up affecting my performance at work.

7. How well does your salary/package meet your costs?


Apprentice wages aren't the best wages in the world but I manage with them. It helps with the fact I still live with my mum too so it doesn't cost as much as it would living on my own.

8. Are there many opportunities outside of work?


We have work night outs occasionally which is always fun and a good laugh.

9. Would you recommend Howdens Joinery to a friend?


9b. Why?

Howden's has good prospects for a future career and helps with gaining experience in the workplace.

10. What tips or advice would you give to others applying to Howdens Joinery?

It was a fairly easy process to apply, received a phonecall from the apprenticeship company who I had a telephone interview with then they passed my details onto Howden's who then asked me to come in for an interview and was offered the job the next day. it was a very quick process.

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