HR Apprentice at Transport for London

Start Date:
Victoria street Central London & City
Programme Type:
£19,339 annually
Review Date:
November 2015

Connect with Transport for London

Review Score


1. Please give an overview of your role and what this involves on a day-to-day basis:


my current role is a PMA specialist. This means I handle grievenaces within the company and advise managers and employees on how to follow procedure.

2. Have you learnt any new skills or developed existing skills?


Yes i have developed many new skills, i have been on several courses, such as maximising potential, managing performance, conduct & discipline and many more. I have also learnt what it takes to be a good employee so my personal skills have developed and i also have matured as a person.

3. To what extent do you enjoy your programme?


I really enjoy the work i am doing everyday is different and that makes it exciting. My team is amazing they are all friendly and supportive and want to see me do well. The company is fantastic there is certainly a good ethos around the company. it has definitely exceeded my expectations.

4. How valued do you feel by Transport for London?


I feel really valued by everyone whether that be by my manager or the whole company. My manager has involved me in a lot of important matters and trusts me and rewards me if i complete then succesfully. The company also offers recognition schemes so hopefully if I carry on the way i am at the moment I might just receive a award.

5. How well organised/structured is your programme?


My programme is very structured, we had a week long induction to get ourselves familairised with the business and how it works, we have lots of training reguarly and the TfL provide lots of support and gives us allocated days for studying. we have a mentor system in place and i currently see my mentor every four weeks.

6a. How much support do you receive from your training provider?


I receive a lot of support from my training provider, not only do they teach me new things they also help me with existing skills and help me deal with any problems I have. I really enjoy it nice to have a different perspective.

6b. How much support do you receive from your employer?


I receive a lot of support from my employer, all the team and my manager are all very friendly and all want me to achieve my potential. They are all ready to help me if i ever need any guidance and they are always happy to help they do not see it as a burden.

7. How well does your salary/package meet your costs?


It certainly exceeds it, my costs are very low considering i dont pay travel and i still live at home with my family.

8. Are there many opportunities outside of work?


Yes there is lots of oppurtunities outside of work, i have been on team building events and different company activites. I have also been on different classes and there is a lot of social events.

9. Would you recommend Transport for London to a friend?


9b. Why?

I would recommend Transport for London becauase the company is fantastic, the role they do to keep London moving is amazing and massively underappreicated and we have only been able to do such a great job because of the great employees we have and tge morale and ethos within the company.

10. What tips or advice would you give to others applying to Transport for London?

The online tests are hard so i would definitely recommend practising before taking the test. For the assessmnent centres i would recommend looking up Transport for London's behaviours and competencies and also just relax and be yourself. I would like to have been told how long it takes to get from stage 1 to the assessment centre because at times i felt like i didnt get through when in reality i had but just because of the sheer numbers it took a while for them to process every application.

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