HR Higher Apprentice at Transport for London

Start Date:
Central London & City
Programme Type:
£19,339 annually
Review Date:
November 2015

Connect with Transport for London

Review Score

9.6 /10

1. Please give an overview of your role and what this involves on a day-to-day basis:


I am currently doing a 17 week placement within HRS (human resource services) this is basically an area of HR that act as first point of contact for all employee's. The area is spilt between call advisors, admin, senior advisors and staff travel. I have just finished a 7 week placement in the call advisor team and have now started a 5 week placement with the HRS admin team learning about procdures and processes. We are given some cases of our own to work on although most of our time consists of training.

2. Have you learnt any new skills or developed existing skills?


Yes, I have learnt many new skills since my apprenticeship started. I may not have mastered them yet but I have had a great insight in to my current placement and am learning new processes and procedures every day.

3. To what extent do you enjoy your programme?


I throughly enjoy my scheme, it is insightful, exciting and we are able to experience all different areas of the business. TFL is a great company to work for and they really wat you to be able to adpat to all areas of the business especially in HR. I look forward to work and am always excited about what my day will bring as no two days are the same in such a huge company.

4. How valued do you feel by Transport for London?


I feel incredibly valued by TFL, being one of the 1st HR apprentices we have been givin a great programme with some great experiences. TFL make great effort to involve us in events and organised a week induction where we veiwed all different aspects of TFL, showing us where I will fit into HR.

5. How well organised/structured is your programme?


We have an amazing group of sponspors and managers that have planned each area of our programme to ensure we gain as much as we can from each area. Each placement or workplace is set out extensively to cover each part of our course. Although we have a detailed schedule we have always been given room to grow and move the plan as we like to in order for us to develop as apprentices but valued members of TFL.

6a. How much support do you receive from your training provider?


I have had numerous meetings and iductions from our traing providers, BPP. they have given us constant support regarding our programme and have alwasy

6b. How much support do you receive from your employer?


I have recieved constant support from our employer, We are assigned a sponsor who acts as our line managers. we also have placement managers who plan our process within each placement to ensure that we are making the most of them and get to sample each area. Our sponsor is someone who oversees out programme, someone we report back to and they are assigned to be sure that each placement or traingin day will help us develop. TFL as a whole provide excellent trainging and welcome change and growth with it's EE. We are even sent on Training courses that we would never deam relevent to our course but they are carefully selected to enhance our skills and development.

7. How well does your salary/package meet your costs?


TFL are also known for their fantastic benefits, offering great salaries and fantastic pentions. I was surprised by the salary of the apprenticeship as we are new starters but it encourages me to work hard and prove that I deserve a space on this course. TFL also offer a free oyster card for yourself and a nominee(someone who lives at the same address as you) this enables you to travel in all zones for free - another great benefit. We have great annual leave and if needed TFL EE's are entitled to a 75% reimburtment on any other train line.

8. Are there many opportunities outside of work?


Within TFL we have social networks for all different groups with gives you a chance to meet other people in differnt areas of the busines. Every team has made a huge effort to invite us to social events which has made us feel so welcome and gets us interact with peers on a more relaxed level.

9. Would you recommend Transport for London to a friend?


9b. Why?

It is an Incredible oppurtunity for anyone , not just a young person to grow and learn in a diverse company with many pathways. TFL is a fantastic company to who create a journey of growth and progression. They provide so many apprenticeships in different areas of the business that there is always somewhere you can take your passion.

10. What tips or advice would you give to others applying to Transport for London?

Be willing, forthcoming and ethusiastic! An apprenticeship is about learning and opening your mind, you aren't expected to know everything about a certain area you are just expected to like it, be intrested in it and keen to learn about it.

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