Administration apprentice at PSA Group

Start Date:
West Midlands
Programme Type:
Apprenticeship - Intermediate Level (Level 2)
Review Date:
August 2015

Review Score


1. Please give an overview of your role and what this involves on a day-to-day basis:


My role is admin tasks such as invoicing, filing, consignment notes, ordering vehicles and reports. I also do the banking twice a week along with other accounts tasks.

2. Have you learnt any new skills or developed existing skills?


ive learnt a lot of accounts which i never had experience in before. I have learnt a lot about the process from ordering a vehicle to the handover which i never knew anything about before.

3. To what extent do you enjoy your programme?


I really enjoy it because there is alwasys something to do and its really busy. all the work i do is really interesting

4. How valued do you feel by PSA Group?


I feel as though i am valued by everyone i work with as i am treated fairly and i get involved with the same as everyone els. i get given my own tasks to complete.

5. How well organised/structured is your programme?


My programme is well structured as i have a routine of tasks i do each day every week. I have a lot of support from the people i work with who help to train me and we have weekly meetings with the manager.

6a. How much support do you receive from your training provider?


My training provider is very supportive. I have an email address and contact number if i need to contact them at any point. I have visits with them around every 6 weeks.

6b. How much support do you receive from your employer?


I have lots of support from everyone at work. I can ask for help if i need it or discuss any problems.

7. How well does your salary/package meet your costs?


My salary is more than the minimum wage for an apprentice and it suits my needs fine

8. Are there many opportunities outside of work?


Im not too sure what opportunities there are outside of work

9. Would you recommend PSA Group to a friend?


9b. Why?

10. What tips or advice would you give to others applying to PSA Group?

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