Insurance Apprentice (Client Advisor) at Aon

Start Date:
2014
Location:
Birmingham
Programme Type:
School Leaver Programme
Salary:
Review Date:

Review Score

8.9/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

10/10

On a day to day basis I provide support to the Account Managers in my office on the policy’s they run. I have my own allocation of clients I assist on where I am involved in negotiating credit limits, monitoring overdues and processing claims.

2. Have you learnt any new skills or developed existing skills?

10/10

I have developed email writing skills to come across professional and informed and verbal communication skills when have telephone conversations with insurers and clients. I have grown more confident and am gaining as much information as I can in my department.

3. To what extent do you enjoy your programme?

8/10

I have enjoyed the programme lots since I began with Aon. I find the work in my office very interesting and believe I can build a career within Aon. I sometimes find it hard to balance work in my office whilst working towards the qualification.

4. How valued do you feel by Aon?

8/10

I do feel valued by Aon as their Apprenticeship programme is highly regarded and the Apprentices are seen as important within the company. I do receive limited contact from people within Aon that run the apprenticeship programme.

5. How well organised/structured is your programme?

9/10

The programme is well organised and structured. The qualification revision sessions are organised well where the apprentices come together once a month in London with a tutor to revise towards exams. We are also supported through the compliance side with regular web meetings with an instructor.

6a. How much support do you receive from your training provider?

10/10

The training provider gives regular support. We have monthly sessions in London with a helpful informed tutor and regular web meetings. They are very supportive with coursework providing feedback on where it can be improved.

6b. How much support do you receive from your employer?

8/10

Employer provides support regionally with limited contact from the runners of the programme. Monthly lunch and learn sessions run by the employer on the apprenticeship programme are beneficial.

7. How well does your salary/package meet your costs?

10/10

Salary meets my costs at this early stage in my career and don't believe I could expect much more with my experience.

8. Are there many opportunities outside of work?

7/10

Not many opportunities available to me regionally outside of work. I have attended some insurer events but not the relevant to my job role. Socially I have the opportunity to play in a 5 a side football team once a week with colleagues in my office.

9a. Would you recommend Aon to a friend? *

Yes

9b. Why? *

The company cares about you as an employee and provides great opportunity for career progression.

10. What tips or advice would you give to others applying to Aon? *

Research and about the company and the apprenticeship programme before you go for an interview or assessment centre. Come across confident and keen to achieve and progress.

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