Insurance Apprentice (Client Advisor) Review

On a day to day basis I provide support to the Account Managers in my office on the policy’s they run. I have my own allocation of clients I assist on where I am involved in negotiating credit limits, monitoring overdues and processing claims.

I have developed email writing skills to come across professional and informed and verbal communication skills when have telephone conversations with insurers and clients. I have grown more confident and am gaining as much information as I can in my department.

I have enjoyed the programme lots since I began with Aon. I find the work in my office very interesting and believe I can build a career within Aon. I sometimes find it hard to balance work in my office whilst working towards the qualification.

I do feel valued by Aon as their Apprenticeship programme is highly regarded and the Apprentices are seen as important within the company. I do receive limited contact from people within Aon that run the apprenticeship programme.

The programme is well organised and structured. The qualification revision sessions are organised well where the apprentices come together once a month in London with a tutor to revise towards exams. We are also supported through the compliance side with regular web meetings with an instructor.

The training provider gives regular support. We have monthly sessions in London with a helpful informed tutor and regular web meetings. They are very supportive with coursework providing feedback on where it can be improved.

Employer provides support regionally with limited contact from the runners of the programme. Monthly lunch and learn sessions run by the employer on the apprenticeship programme are beneficial.

Salary meets my costs at this early stage in my career and don't believe I could expect much more with my experience.

Not many opportunities available to me regionally outside of work. I have attended some insurer events but not the relevant to my job role. Socially I have the opportunity to play in a 5 a side football team once a week with colleagues in my office.

Yes

The company cares about you as an employee and provides great opportunity for career progression.

Research and about the company and the apprenticeship programme before you go for an interview or assessment centre. Come across confident and keen to achieve and progress.