Rating

5.9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • It varies, you may be rotating between working back stock chiller/ambient/bread, deliveries, serving on the tills, or replenishing special buys.

    5/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have learnt how to deal with problems in a limited amount of time, my personal skills have improved from dealing with customers on a day to day basis. I have learnt how to deal with returns/repairs, missing products and how to file a claim, the right way to rotate products, how to perform date checks, change the compacter and so on.

    8/10

  • 3. To what extent do you enjoy your programme?
  • Everyone is friendly, you won't leave work without at least smiling once.

    6/10

  • 4. How valued do you feel by Aldi?
  • It is nice when my efforts are recognised as Aldi roles require a lot of responsibility.

    6/10

  • 5. How well organised/structured is your programme?
  • Not really My induction was a week long, as for training it lasted a couple of days but was quite brief, information I did not know I learnt as my apprenticeship went on. Some members of staff and deputy's were helpful, assisting me with any queries or problems I had, I did not really get updates on my progress except for when it concerned my till speed. Task delegation could be poor sometimes I think this was mainly down to a lack of communication, sometimes I would be giving different tasks by different members of staff which would usually cause problems.

    4/10

  • 6a. How much support do you receive from your training provider?
  • I don't feel like i have had the support i needed,

    4/10

  • 6b. How much support do you receive from your employer?
  • Throughout my apprenticeship I have been well supported by my section manager and deputies.

    7/10

  • 7. How well does your salary/package meet your costs?
  • The pay is quite good considering it is an apprenticeship, I am able to pay my bills, travel costs, daily costs have enough left over to put into savings and to spend on general social events.

    8/10

  • 8. Are there many opportunities outside of work?
  • Some staff members organise little outings, I can receive discounts from the company for travel, electronics, gym etc.

    5/10

  • 9. Would you recommend Aldi to a friend?
  • Yes


  • 9b. Why?
  • The company pay quite well, you are guaranteed to gain new skills and improve on your current ones, there are also many possibilities of moving up in the company.


  • 10. What tips or advice would you give to others applying to Aldi?
  • Be honest Work hard Don't be afraid to ask for a helping hand


Details

Level 2 Apprenticeship

Customer Service

Greater London

June 2015


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