1. Please give an overview of your role and what this involves on a day-to-day basis:
Day to day support of our clients, assisting with the renewal including reports with quotes, summaries of cover, claims analysis, gathering data for broking presentations and market discussions.
Highights of my job include, client meetings & events and insurer meetings in the London Market. Insurance is not boring, my team deal with anything from fashion brands to festivals to big household names.
2. Have you learnt any new skills or developed existing skills?
Stronger industry & technical knowledge Aon Diploma in Global Account Management (separate to my CII qualifications) Knowledge of our renewal process from start to finish Confidence working with all different types of people – this has definitely improved!
3. To what extent do you enjoy your programme?
I love working at Aon. I feel that I have been very lucky with the team I have been put with as every day is different and varied. I have been actively involved in client meetings and building client relationships which is key for my development. It really is what you make it, the more opportunities you say yes to, the more you get to be involved in and there are many of these opportunities as Aon is such a large organisation.
4. How valued do you feel by Aon?
Aon have really supported our development. Although the job does involve some admin tasks, as an apprentice you are treated as a proper member of the team and are encouraged to get involved in events and projects that more experienced members of the team are exposed to. You are also regularly invited to attend industry and Aon internal events which are really good for networking and others within the company are very receptive.
5. How well organised/structured is your programme?
Two weeks induction training before you even start in the office to teach you basic insurance skills and team building etc - allows you to get to know the other apprentices. Monthly training sessions for CII exams really useful. The only improvement would be that the first 2 - 3 weeks you are not really given enough work to do as your team are getting used to trusting you with tasks, would have been happy to do anything in this time frame such as filing, scanning etc. to assist the team - have spoken to other apprentices and they have same the same.
6a. How much support do you receive from your training provider?
Really supportive, both our CII trainer and our technical trainer are both easily contactable by email and phone and happy to assist with any queries you might have. Monthly group session with CII trainer and web chat sessions every 6-8 weeks with technical trainer. Both very helpful!
6b. How much support do you receive from your employer?
Regular 1-2-1's with line manager and HR team. Given buddy (someone similar age within your team) and mentor (someone of senior level) to support you throughout your time at Aon, gives you someone to go to if you need help. Team are all very supportive of your development, regularly let me shadow different team members to learn new skills, products and systems.
7. How well does your salary/package meet your costs?
Very reasonable salary compared with other apprenticeships. Allows me to save monthly as well as going on holidays, out with friends and pay bills etc. Incentive given to study hard as Aon pay for qualifications and give benefits for those who reach a certain level.
8. Are there many opportunities outside of work?
Insurer events / awards, Aon events e.g. networking event in our new building, opportunities to speak at industry events to promote the Apprentice scheme. Opportunities to socialise with your team - you will not miss out by not going to university always something going on!
9. Would you recommend Aon to a friend?
The Aon Apprenticeship is such a good scheme, you are given opportunities to build client and insurer relationships, work towards degree level qualifications, every day is varied and there are many opportunities to socialise and attend industry events. Aon involves Agile working, everyone has laptops and you can work from any office, gives opportunities for networking with new people and is very flexible. It is a winner all round really.
10. What tips or advice would you give to others applying to Aon?
Be yourself! Be ambitious - employers like people who are determined to progress / career path Use your CV / interview to highlight your key skills, how they apply to the role (big yourself up) Research the brand / company you are applying for If possible, get some experience this can either be insurance specific work experience or any part time job in retail etc. (people skills, customer service, data handling)
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