Hotel Manager Review

management of kpi, customer service, desk shifts, kitchen shifts, housekeeping shifts, team management, implementation of any changes imposed by the company, handling complaints

I have a larger picture of why we do things in this way rather than other ways, I have new ideas about how to manage situations and how to overcome obstacles

I loved my apprenticeship and I tried my best to be at the top of my learnings, I'm very glad to have now achieved my functional skills in english and math

it's very organised and I had a lot of support from my tutor even if we are thousands of kilometers away, I felt always listened and he always showed me the way but never providing the answer, I think that's the best way since I am a manager and I'm the one who should take the right decision.

My employer did not support me at all in my journey, I had to work over my contracted hours and I had also booked some of the holiday to be able to study. On top of my 48 hours contracted a week I had to study at night time to be able to achieve what I achieved.

I had lots of support from my provider. My tutor offered my extra learnings that I gratefully have taken to be able to pass my exams especially math.

I think everyone at my position should be on the apprenticeship, it gives a wider view of the market, the world we are in and how to mange situations.

no

No

I'm not happy in the company I'm currently working

you can do better than this. The company do not deliver what they promise, they change to please the shareholders, your value is zero.