access field engineer Review

by Virgin Media O2

Best Apprenticeship Employer

Rating

9.6/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I am a access field engineer and some of my roles include maitaining virgin medias network to provide a good service to our customers. along with this there are also faults that occur that need to be fixed. to do this we have to work as a team amoung ourselves and work with service techs to find, fix and resolve faults. I have also been given a project to lower the costs of our power bills that couls save the company hundreds of thousands.

10/10

2. Have you learnt any new skills or developed existing skills?

I have learned many new skills as this area is new to me so i have learnt how the network functions and how to fix it. i will also gain a qcf qualification at the end of this along with things like nrswa certificats etc.

10/10

3. To what extent do you enjoy your programme?

I enjoy all areas of my role my team are great to work with and socilaise with and i get a lot of job satisfaction at the end of the day. the job has far suparsed what i expected and so has the company i feel very well looked after and appreciated.

10/10

4. How valued do you feel by Virgin Media O2?

i feel very valued and have done form day one. my manager as great expectations for me and is helping me to acheive them. i have had lots of involvement with lots of important jobs and projects so i reraaly feel like i play an important part and am valued.

10/10

5. How well organised/structured is your programme?

i feel my programme is very well run and everything deleivered is of great value however some times the training comes at short notice.

8/10

6a. How much support do you receive from your training provider?

i have lots of support and am always steared in the right direction and everyone is always willing to help.

10/10

6b. How much support do you receive from your employer?

i recleive all the help i need and im some cases more than i need.

10/10

7. How well does your salary/package meet your costs?

it is a good wage as an older apprentice it is a little hard as many of my friends are getting their own houses, weddings etc an i cannot yet buit when i am qualified i know i will be able to then as my money improves greatly.

8/10

8. Are there many opportunities outside of work?

In my team we have lots off oppotunities as i have been here six months i have already been on two social events with the talk of more all the time. also things like playing football with other teams within vm. i find this very nice and great to meet other vm employees that i wouldnt normally meet.

10/10

9. Would you recommend Virgin Media O2 to a friend?

Yes

9b. Why?

it is a great company you get lots of job satisfaction and they value and look after their employees.

10. What tips or advice would you give to others applying to Virgin Media O2?

just be confident be yourself and go through all the processes they offer you.