Virign Media Service Engineer Review

by Virgin Media O2

Best Apprenticeship Employer

Rating

8.6/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Access Field Service Engineer. Fixing, repairing and maintaining Cable Television, Broadband and Telephony for Virgin Media. Including the installation of all products.

9/10

2. Have you learnt any new skills or developed existing skills?

Gained Intermediate Level 2 in IT and Telecommunications. Also gaining certificates in SCTE Installation, Service and Networking.

9/10

3. To what extent do you enjoy your programme?

The apprenticeship was a great scheme and helped me develop in my own time. Help, support and further training is always available.

10/10

4. How valued do you feel by Virgin Media O2?

The appreciation and notification of success is greatly rewarded and notified. Work well and want to achieve and you will. Not wanting to achieve and successful, you wont last!

10/10

5. How well organised/structured is your programme?

Program was well structured and disciplined. Relaxed and enjoyable. Great working environment and trusted to succeed.

5/10

6a. How much support do you receive from your training provider?

Enjoyed the program very much. Was great fun, great learning curve and help always at hand. Managers, advisors, and shadowing engineers always happy to listen and help provide support and share knowledge.

9/10

6b. How much support do you receive from your employer?

I recieved alot of support throughout my apprenticeship program. Mentor and Manager in particular.

10/10

7. How well does your salary/package meet your costs?

The apprenticeship pays well in comparison with other apprenticeship programs out there.

7/10

8. Are there many opportunities outside of work?

Many opportunities for team based events and activities to do.

8/10

9. Would you recommend Virgin Media O2 to a friend?

Yes

9b. Why?

Apprenticeship is a great way to learn. Help always provided and plenty of time given to learn. Managers are always helpful and treat you with respect and are always willing to help you succeed.

10. What tips or advice would you give to others applying to Virgin Media O2?

Be Honnest. Be willing. Show a good attitude. Treat others with respect and expect the same in return. Help out and people will help you. Use the time as an apprentice to the full. Spend days out with other departments, other teams, colleagues and ask, ask, ask, ask, ask as many questions as possible.