Field Service Representative (Apprentice) Review

by Schneider Electric

Rating

7.5/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I have a travelling appointment, going to customer sites to install/commission/maintain electrical equipment, primarily circuit breakers, switchgear or UPS.

9/10

2. Have you learnt any new skills or developed existing skills?

Yes, alongside my degree, I am learning new skills onsite to complete my job, as well as general skills such as teamwork and communication.

8/10

3. To what extent do you enjoy your programme?

It is fun, varied as I go to lots of different sites and work with different people and equipment. Other engineers are friendly and often socialise outside of work hours.

9/10

4. How well organised/structured is your programme?

The onboarding process was excellent, making settling into the company easy. Early careers seems well structured however I am amongst the first apprentices in my business unit, meaning there is learning on both sides about how to best do this. There is good progress on this, there is a plan in place and I feel the people around me care about my development.

5/10

5. How much support do you receive from your employer?

I receive lots of support, internal systems are excellent are clear so getting questions answered is normally easy. Managers are very helpful and easily contactable despite the remote nature of my work.

9/10

6. How much support do you receive from your training provider when working towards your qualifications?

The training provider provides good support towards the degree, considering the level of independence expected at this level, however the course could be better organised. There are specific areas such as receiving our exam papers back to get personal feedback and correct our mistakes that could see improvement.

6/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

It is still very early though I feel the degree could be more tailored towards a degree apprenticeship, and specifically more tailored to this role (i.e. less of a manufacturing focus). Though this could perhaps be said of most degrees and symptomatic of the university system as a whole.

5/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Yes, Schneider provide lots of opportunities such as completing the Duke of Edinborough's award (with volunteering in work hours). The apprenticeship committee organises social events and there are company wide networking opportunities, and you are encouraged to spend some time helping projects in your local community, in work hours.

9/10

9a. Would you recommend Schneider Electric to a friend?

Yes

9b. Why?

Excellent internal support and organisation, excellent onboarding, work/life balance, good pay, excellent ethics/sustainability (at least by large, international corporation standards).

10. What tips or advice would you give to others applying to Schneider Electric?

Sustainability is a massive focus at Schneider. Would recommend, lots of career options, including after you join (potential to move around the company to different career paths if desired).