Rating

8.4/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • ACCESS PLANNER (Apprentice) Perform and conduct Site Surveys. Liase with customers internally and externally. Create and issue Wayleave/Civils/Cabling and Transmission packs to contractors and inhouse engineers. Meeting required deadlines and SLA. Managing workflow and Diary slots.

    8/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have learnt alot about the Virgin Media Network and Fibre Optics. During the programme Ignite Training Courses were provided which give your more information on the Virgin Media Network. H&S training has been provided for pit lifting which is an essential role of the job. I have had the opportunity to learn and use new systems.

    8/10

  • 3. To what extent do you enjoy your programme?
  • I have a wonderful team who are very pleasant and helpful. The team have all taken time out to train the apprentices on the Virgin Media Network. The beauty of the programme is that you learn something new every day. The best part of the job is going out conducting Site surveys and meeting new customers.

    9/10

  • 4. How valued do you feel by Virgin Media O2?
  • Planner of the month is awarded to a planner who has excelled and helped others. The incentive is a £50 Voucher. I have come 2nd once and received a £25 Voucher. There is internal recognition. There are also weekly buzz calls where your manager will praise any one who has alse excelled and helped others. I had the opportunity to take part in a project for the council this helped me out a great deal and i learnt more about the job.

    9/10

  • 5. How well organised/structured is your programme?
  • A mentor was assigned when first started. There were regular meetings to help us on our QCF. The team took it in turns to give sessions on Virgin Media Network that we were unsure on. Training has been sufficient the help has been provided and my team are very supportive.

    9/10

  • 6a. How much support do you receive from your training provider?
  • My training provider is great but as there are a lot of apprentices across the UK its sometimes hard to get in touch. He will take the time to sit and go through anything your stuck with. I am happy with my training provider.

    8/10

  • 6b. How much support do you receive from your employer?
  • My manager is very helpful and gives guidance if unsure about anything as he used to be an Access Planner.

    9/10

  • 7. How well does your salary/package meet your costs?
  • The salary is pretty good for an apprenticeship wage but then you need to consider the cost of living ie rent, bills etc. Upon completion we get to go on the starting wage for an Access Planner which will help towards living costs.

    7/10

  • 8. Are there many opportunities outside of work?
  • The company takes part in charity events which are great fun. As we have a good relationship as a team we are more than happy to meet up after work and have a social night. I attend gym regularly i like to keep fit and healthy. Before i started as an apprentice i was still working for virgin Media but at the call centre. Before that I was ar University studying Dance and Physical Theatre.

    9/10

  • 9. Would you recommend Virgin Media O2 to a friend?
  • Yes


  • 9b. Why?
  • Its a great company to work for. The team is great. There are opportunities for career development. Your rewarded for hard work.


  • 10. What tips or advice would you give to others applying to Virgin Media O2?
  • Be yourself. Read up about the position and the company get a better insight of what you may be getting into, colate research. Preperation is the key. RELAX


Details

Level 3 Apprenticeship

West Midlands

January 2014


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