reservation agent Review

by Whitbread

Best Apprenticeship Employer

Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • 10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Gained confidence and more technical skills

    10/10
  • 3. To what extent do you enjoy your programme?

    • the challenge to put your mind to a better understanding of why you do what you do

    10/10
  • 4. How well organised/structured is your programme?

    • very structured and organised

    10/10
  • 5. How much support do you receive from your employer?

    • my manager is always there to help with a query

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • always there on the end of the phone or email to assist

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • to feel renewed at why we do what we do and have a better understanding that includes the wider business

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • always links to other things going on, to be involved in the business

    10/10
  • 9a. Would you recommend Whitbread to a friend?

    • Yes

  • 9b. Why?

    • they are like a family, encourage and work with you to extend your skills to progress

  • 10. What tips or advice would you give to others applying to Whitbread?

    • just be honest

Details

Level 2 Apprenticeship

Customer Service

Luton, Bedfordshire

March 2025

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